Loading... Please wait...


Our Newsletter

Terms and Conditions

Privacy Policy

(Updated as of April 6, 2013)

Welcome to American Medical. By using MyAmericanMedical.com (including www.MyAmericanMedical.com, its related subdomains and microsites, American Medical’s mobile web site and other American Medical tools and applications expressly linked to this Privacy Policy or to MyAmericanMedical.com (collectively, the “Site”)), you agree to the terms of this Privacy Policy (“Policy”) and American Medical's(and its affiliates’) use of your information as described in this Policy, and you expressly agree to comply with the Terms & Conditions of Site Use (“Terms of Use”).

Please take a moment to read our Policy which explains what type of information is collected through the Site, how that information is used, to whom it is disclosed and how it is safeguarded.


American Medical does not automatically collect personally identifiable or other personal information about you when you visit our Site. However, depending upon how you use this Site, we may collect information, including personal information, from you when you elect to participate in the many interactive features on our Site described below. Examples of information we may collect include your name, home address, e-mail address, telephone number, mobile phone number, location information, mobile device identification, credit card number, purchase and order information, and demographical information. Such information is collected when:

  • You follow the checkout process and make a purchase or purchase an electronic gift certificate;
  • You create a personalized MyAmericanMedical.com shopping account;
  • You use our online order tracking;
  • You sign-up to receive our sales announcements (including e-mail or mobile sales alerts and offers);
  • You sign-up online to join a loyalty, rewards or similar program or club (if offered);
  • You use the Ratings & Reviews or related services and features;
  • You submit a request to our Customer Service Department;
  • You use American Medical's pages on social media sites, such as Facebook, Twitter and YouTube ("Social Media Pages").

Back to Top


We use your personal information to (i) deliver products that you have ordered; (ii) to contact you or the product recipient(s) in the event of any order or delivery difficulties; (iii) for verification purposes; (iv) to respond to your inquiries; (iv) to market our products and services to you by providing you with information about our merchandise, promotions, services, Site; and/or (v) for other purposes typically associated with electronic and mobile commerce web sites and tools. By using this Site, you agree to the terms of this Policy and American Medical’s (and its affiliates’) use of your information as described in this Policy.

Back to Top


We do not provide your personally identifiable information to anyone except as expressly authorized by you or to companies that provide support services to us. For example, we use third parties to help us fulfill orders, deliver packages, verify name and address information, analyze customer data and surveys, process credit card applications and payments and administer our e-mails and the various online, mobile and other marketing applications and promotions that we offer from time to time. We may also share your personally identifiable information with third parties that provide financial products and services related to our business. These companies need some of your personal information to perform their functions, to fulfill your requests and to make your shopping experience more satisfying.

You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Site, the site or the public.

In the event that American Medical and/or its affiliates would merge with, acquire or be acquired by another business entity as well as (or portions through) an asset sale, some or all of the personal information collected about you could be shared, as well as retained by American Medical

Back to Top


For the purpose of analyzing site traffic and improving this Site, we collect navigational information when you visit the various pages of our Site through a computer or mobile device. This information is largely anonymous because it does not directly identify you, but instead includes data such as, browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Because this type of information does not specifically personally or directly identify you, it is largely anonymous; however, we may associate this navigational information with your personal information if you provide it.

Back to Top


The Site uses a browser feature known as a "cookie," which is a small text file number that is stored on your hard drive when you begin to navigate a Site. The cookies used by the Site do not contain any personal information about you, but they may identify your specific computer. Our site utilizes two types of cookies:  session cookies and persistent cookies.  A session cookie exists only for as long as your browser remains open, whereas a persistent cookie lasts from visit to visit and associates your computer with the information we may have stored from previous Site visits. Persistent cookies streamline your navigation of the Site and allow us to give you a more personalized shopping experience. Managing cookies varies from browser to browser, so please refer to your browser for further information.  If you would like to disable cookies and web beacons from MyAmericanMedical.com, please use the help function in your web browser to restrict cookies from our Site.  If you block cookies from MyAmericanMedical.com, you may not be able to make purchases or use other interactive features of our Site.

In addition, American Medical, or a service provider and/or third-party analytics company acting as American Medical's agent for this limited purpose, may also use cookies to track activity and click-through behavior to better understand our visitors' preferences and browsing habits and to provide a more personalized experience while visiting our Web pages and for more personalized e-mail alerts.

We use a third-party advertising service to serve ads when you visit our Site and sites upon which we advertise (often referred to as “online network advertising.”). This advertising technology uses information about your visits to this Site and the sites upon which we advertise (not including your name, address or other personal information) to serve our ads to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. We also use Web beacons provided by the third party to help manage our online advertising. These Web beacons enable our ad server to recognize a browser’s cookie when a browser visits this Site and to learn which banner ads bring users to our Site. The information we collect and share through this technology is not personally identifiable. To learn more about this process and how to “opt-out” of certain online behavioral advertising, please click here.

Back to Top


American Medical may collect personal information from you through our Social Media Pages if you provide it. Examples of how personal information may be collected directly on Social Media Pages include your provision of information through (i) an application or form which links to this Policy, including American Medical's sweepstakes or contests appearing on our Social Media Pages and/or (ii) you interact with a American Medical representative concerning a customer service or other issue.

This Policy does not cover the privacy and security practices of the social media sites on which American Medical has Social Media Pages. Please review the privacy policies and terms of service on the Social Media Pages if you have any questions about their privacy or security practices.

The social media sites where American Medical has its Social Media Pages may provide aggregate information and analysis to American Medical about visitors' use of our Social Media Pages.

Back to Top


(a) E-mail: Each e-mail you receive from American Medical will offer you the continuing opportunity to cancel or "opt-out" of American Medical's e-mail list by contacting us at service@myamericanmedical.com.

(b) Mobile and Text Messaging: If you have signed-up for mobile/text messaging (e.g., SMS and MMS) offers, but later decide you no longer wish to receive them, you can simply follow the opt-out instructions provided in each mobile message, or you can contact Ameican Medical's Customer Service toll free at (888) 988-5350.

If you do not want American Medical to use location-based information when utilizing American Medical's mobile web site or mobile application, please refrain from using a location-based service on the Site or click "Don't Allow" when your mobile device requests your location-based information. Similarly, if you do not agree to the SMS-based communications available through American Medical mobile, please refrain from using the share or other SMS features of the Site.

(c) Postal Mail: If you wish to be removed from the list of customers who receive direct mail and other American Medical advertisements through the post mail, please contact American Medical's Customer Service toll free at (888) 988-5350 or send your request to the following address (please be sure to include your full name and mailing address where you are receiving the direct mail that you wish to discontinue):

American Medical LLC
PO Box 28234
Green Bay, WI 54324

(d) Update your Information: If you have created a MyAmericanMedical.com shopping account, you can update your information by signing back into your account. If you have any other requests, please contact American Medical's Customer Service toll free at (866) 988-5350 or send your request to the following address:

American Medical LLC
PO Box 28234
Green Bay, WI 54324

Please allow sufficient time for your preferences to be processed and updated.

Back to Top



Secure Sockets Layering (SSL) MyAmericanMedical.com utilizes Secure Sockets Layering ("SSL") to encrypt the information you provide when purchasing online (including but not limited to name, address and credit card number) before it is transmitted across the Internet to MyAmericanMedical.com. This means you should not be able to place an order through an unsecured connection.

Although we will take reasonable security precautions regarding your personal information collected from and stored on the Site, because of the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers or on those of our third parties, or transmitted to or from MyAmericanMedical.com, will be free from unauthorized access or disclosure. Accordingly, and as set forth in our Terms & Conditions of Site Use , we disclaim any liability for any theft or loss of, unauthorized access, disclosure or damage to, or interception of any data communications and/or personal information. By using the Site, you acknowledge that you understand and agree to assume these risks.

Back to Top

For your convenience, our Site may contain links to outside web sites. American Medical is not responsible for the web practices of those sites, and we expressly disclaim liability and responsibility for those links. Please view the respective privacy policies and terms of service provided on those sites if you have any questions about their web practices which American Medical has neither reviewed or endorsed.

Back to Top


As we continue to offer new and different types of content and services, American Medical may modify our collection and use practices covered by this  Policy. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement. For this reason, American medical encourages you to review this Policy statement each time you visit this Site.

Back to Top


Free Shipping from American Medical is discretionary. Not all items will qualify for free shipping. We make an effort to list on the product pages that free shipping is not available for certain items. This is not guaranteed, and the ecommerce platform may not recognize weather or not free shipping is available. This usually only applies to unusually heavy items that cost a signiticant amount to ship. American Medical reserves the right to refuse Free shipping on any order. If you have any questions, comments or concerns with respect to our Shipping Policy, please feel free to contact us at service@MyAmericanMedical.com

Back to Top


If you have any questions, comments or concerns with respect to our privacy practices or this Policy, please feel free to contact us at service@MyAmericanMedical.com

Back to Top


This Policy applies only to information collected on MyAmericanMedical.com and AmericanMedicalSupplies.net (including www.MyAmericanMedical.com, its related subdomains and microsites, American Medical mobile web site and other American Medical tools and applications expressly linked to MyAmericanMedical.com and AmericanMedicalSupplies.net (collectively, the "Site(s)").

Back to Top

© 2012-2013 American Medical LLC | All rights reserved.